unfair trade practice
Defined in Section 2(47) of the Consumer Protection Act, 2019. It includes false representations about the quality, standard or price of goods or services, misleading advertisements, bargain offers not genuinely available, schemes such as gifts and lotteries meant to promote sales, sale of goods not meeting safety standards, hoarding, refusal to take back defective goods, and disclosing a consumer's personal information without good reason.
A consumer may complain to the District, State or National Commission, which can order refunds, compensation and discontinuance of the practice. The Central Consumer Protection Authority can also act against unfair trade practices and misleading advertisements.
Example
Advertising a “50% sale” on prices first inflated for the purpose is an unfair trade practice under Section 2(47).
In Indian law
- Section 2(47), Consumer Protection Act, 2019
See also
consumer · deficiency in service · standard form contract
Read more in the study notes
- Banking as a service: consumer protection and the RBI Ombudsman (Banking Law)
- Recent trends: e-banking, ATMs, internet and mobile banking, smart and credit cards, and their legal aspects (Banking Law)
- Letters to the consumer commission, Lok Adalat and RTI applications (Business Communications)
- Consumerism, the consumer movement and voluntary organisations (Business Environment)
- Practices controlled by competition law: an overview (Competition Law)
- The MRTP Act, 1969, the Raghavan Committee and the Consumer Protection Act (Competition Law)